Privacy Policy

Understanding how flakivoyxis protects your personal information and respects your privacy rights in accordance with Australian privacy legislation.

Effective Date: January 15, 2025

Information Collection and Use

flakivoyxis collects personal information when you register for our financial analysis tools, download software, or contact our support team. This includes your name, email address, company details, and usage patterns within our applications.

We use this information to provide personalized financial insights, improve our software functionality, and send relevant updates about new features or industry developments that might benefit your business operations.

We never sell your personal data to third parties or use it for purposes beyond improving your experience with our financial analysis platform.

  • Account registration and user authentication
  • Software customization based on your business needs
  • Technical support and customer service communications
  • Security monitoring and fraud prevention
  • Product improvement and feature development

Data Storage and Security

Your financial data is stored securely on Australian-based servers with encryption both in transit and at rest. We implement multi-layer security protocols including regular security audits and access controls to protect against unauthorized access.

All personal information is retained for the minimum period necessary to fulfill our services. Inactive accounts are automatically purged after 24 months, though you can request immediate deletion of your data at any time.

  • AES-256 encryption for all stored data
  • Regular automated backups with secure off-site storage
  • Two-factor authentication for account access
  • Annual third-party security assessments
  • Employee access limited to necessary job functions

Your Privacy Rights Under Australian Law

Under the Privacy Act 1988, you have specific rights regarding your personal information. You can request access to any data we hold about you, ask for corrections to inaccurate information, or request complete deletion of your account and associated data.

To exercise these rights, simply send an email to our privacy officer at support@flakivoyxis.com with your request. We typically respond within five business days and complete most requests within two weeks.

If you believe we've mishandled your personal information, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

  • Access all personal data we hold about you
  • Request corrections to inaccurate or outdated information
  • Delete your account and all associated data
  • Restrict processing of your data for specific purposes
  • Export your data in a readable format
  • Opt out of marketing communications at any time

Third-Party Services and Data Sharing

flakivoyxis integrates with selected financial data providers and cloud services to enhance our platform's capabilities. These partnerships are governed by strict data processing agreements that ensure your information remains protected.

We only share anonymized, aggregated data for industry research purposes, and never disclose individual user information without explicit consent or legal requirement. Our third-party vendors are required to meet the same privacy standards we maintain.

  • Cloud hosting providers for secure data storage
  • Email service providers for account communications
  • Analytics services using anonymized usage data
  • Payment processors for subscription management
  • Security monitoring services for threat detection

Cookies and Tracking Technologies

Our website uses essential cookies for basic functionality and optional analytics cookies to understand how users interact with our platform. You can control cookie preferences through your browser settings or our cookie management panel.

We don't use tracking technologies for advertising purposes or share cookie data with advertising networks. Our analytics help us improve software performance and user experience rather than building marketing profiles.

Essential cookies are necessary for login functionality and security features. Optional cookies can be disabled without affecting core software functionality.

Data Breach Procedures

In the unlikely event of a data security incident, we follow established protocols to assess the situation, contain any potential damage, and notify affected users within 72 hours as required by Australian privacy law.

Our incident response team works with cybersecurity experts to investigate breaches thoroughly and implement additional safeguards to prevent future occurrences. We maintain detailed logs of all security events for regulatory compliance.

  • Immediate containment and security assessment
  • Notification to affected users within 72 hours
  • Detailed investigation and remediation planning
  • Coordination with relevant regulatory authorities
  • Post-incident security improvements and monitoring

Children's Privacy Protection

flakivoyxis's financial analysis tools are designed for business use and not intended for individuals under 18. We don't knowingly collect personal information from minors, and our terms of service require users to be at least 18 years old.

If we discover that personal information from someone under 18 has been collected, we immediately delete this data and take steps to prevent future collection from underage users.

Policy Updates and Changes

This privacy policy may be updated occasionally to reflect changes in our services, legal requirements, or industry best practices. Significant changes will be communicated via email to registered users at least 30 days before taking effect.

Minor clarifications or administrative updates may be implemented immediately with notification on our website. We recommend reviewing this policy periodically to stay informed about how we protect your personal information.

Privacy Questions or Concerns?

Email: support@flakivoyxis.com

Phone: +61 4 8890 9050

Address: 1/23 Lakeside Dr, Broadmeadows VIC 3047, Australia

Our privacy team typically responds to inquiries within two business days and is available Monday through Friday, 9 AM to 5 PM AEDT.